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1. Accommodation Information.
2. How can I book?
3. What is the procedure?
4. What is the total cost for renting ?
5. How can I be sure that my booking has been made correctly?
6. What payment methods do you accept?
7. What is the guarantee deposit and how does it work?
8. What documents do I need?
9. What happens when I arrive?
10. What happens when I departure?
11. What happens if I have a problem?
12. Handing over the keys and leaving the property
13. Departure and returned guarantee deposit and keys
14. Number of persons
15. Changes by you
16. Cancellation by you
17. General Terms
18. Gjestebok - GUESTBOOK 

       CASA GIROLE

Mrs. Empar Eres

Beniarbeig, 5

03724 Moraira

Alicante province (Spain)

WebSite: www.casagirole.com

e-mail: info@casagirole.com

Mobile: 0034 699237580

Bookings can be made by Form or e-mail, completing dates that you want to occupy the house and the names and surnames, sex and age of all the persons who are going to occupy the accommodation.

If everything is correct and if the accommodation is available, you will receive a e-mail of ours with our bank account so that you confirm booking and your rental contract.

Will only be considered a firm booking once the first stipulated payment has been received, which must be made within a maximum term of 4 working days.

The remaining amount must be paid as stipulated in the rental contract.

The published prices are always per week. Minimum stays are 7 nights entering on Saturday and leaving the following Saturday in summer months, the rest of the year are more flexible.

The price includes: Fully equipped accommodation,  linen (sheets and bath towels), water, electricity. and final house cleaning. The linen is changes weekly. Please bring your own beach towls.

EXTRA payment Central heating In Spring/Autumn :

You can maximum  use energy of 125 kwh. per week.

If maximum use energy per week is exceedees, you will pay a supplement of 0.23€ (VAT including) per kwh. to deduct from the Guarantee Deposit. If maximum use energy per week is not exceedees, we will refund you the difference of 0.18€ (VAT excluded) per kwh. 

On receipt of your first payment, for security purposes, you will receive by email your final contract, with confirmation of the payment made, and the arrival instructions.

We accept payments via, bank transfer and cash.

1st payment, 40% at confirmation of booking.

2nd payment, 30% 42 days before arrival.

3rd payment, 30% in cash and guarantee deposite refundable in cash on handing over of keys.  

If you making a booking 42 days before arrival, payments will be 50% at confirmation and 50% in cash and guarantee deposit refundable upon hand over of keys.

Guarantee Deposit 200€. If no deductions are required your security deposit will be refunded in full to you.

This deposit is used as a guarantee of the proper use, and care of the furniture, equipment and proper compliance with the terms and conditions for entering and leaving.

Said amount shall be provided in cash on the day of arrival, and shall not be debited except in cases of litigation.

When you arrive, we will need:

An identity document.

The amount pending payment, in cash.

Guarantee deposit refundable,  in cash.

Arrivals take place at Moraira on:

Booking Start and End Day : Saturday. . in summer months, the rest of the year are more flexible

The earliest arrival time is: Saturday between 16:30 PM. At 20:00 PM hrs. in summer months, the rest of the year are more flexible  

The arrival instructions will become available by e-mail once the balance has been paid.

You will always be accompanied in arrival to your holiday home by property owner with the home keys.

Should you be unable to arrive at the scheduled time, please contact our telephone or SMS.

A supplement of 30€ shall be paid in cash if you arrive after 21:00 pm.

If 24 hours without having received any news from the client, we will consider the booking cancelled, with no right to any kind of reimbursement.

Departure time in summer months will be at 11:00 AM hrs. (rest of the year are more flexible) will be arranged before the client’s departure, in order for the owner to review, together with the tenant, the house’s condition, so that the guarantee deposit can be returned, and the keys can be taken in.

We will provide you with an emergency telephone number available 24 hours a day, where you can notify us of any problem (with installations or utilities for instance) and thus solve it as quickly as possible.

The keys will be handed over at the address, date and time indicated in the booking contract voucher. Should clients arrive outside these hours, on public holidays or a Sunday, they must contact us by telephone or SMS in order to coordinate the handover of keys. In these cases it is normal to be charged a supplementary fee.

The accommodation will be left before 11 AM, in the same state as it was handed over, tidy and with no accumulated rubbish. If this is not the case, clients will be charged a supplementary fee, or in serious cases, they will lose their deposit. See specific terms and conditions.

The time of departure (Saturday at 11:00 AM hrs.) will be arranged before the client’s departure, in order for the owner to review, together with the tenant, the house’s condition, so that the guarantee deposit can be returned, and the keys can be taken in.

Clients wishing to leave before the time or day stated in this agreement must notify it to the owner by telephone or SMS and the guarantee deposit will be given back to them by transfer bank on the next 7 days after their departure, once the perfect condition of the house has been checked.

(Maximum capacity of 4 people). Only those persons whose name appears on the Booking Form may use the property. The number of persons (adults and children) must not exceed the number of sleeping places indicated on the website. The substitution of persons during the rental period is forbidden unless previously agreed.

The owner reserves de right to cancel the rental in case of reasonable doubt regarding the possibility of clients causing serious damage to the property. Non-compliance with the conditions of use and/or leaving will lead to the automatic cancellation of the contract and to the loss of the guarantee deposit. See specific terms and conditions.

Should you wish to make any changes to your confirmed booking, you must notify us AT info@casagirole.com or SMS as soon as possible.

Should you need to cancel your stay after the contract has begun, the party leader must immediately advise us either by cancelling online at info@casagirole.com or advising us by SMS at our telephone.

Your notice of cancellation will only be effective when we receive your email or SMS. As we incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, the following cancellation charges will be payable.

Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost of the booking:

 Booking made less than 6 weeks of arrival: 

Booking made with more than 6 weeks of arrival: 

Casa Girole is part of a private comunity, with people looking for quiet relaxation. We hope our clients act in a adequate manner without causing bother to others by listening to music loud, or making any other loud noises in the house or surroundings. In case of complaints from the neighbours, we reserve the right to evict the tenant without the right to repayment of deposit or paid rent.

Noise is not allowed in the rented house or it surroundings after 24:00 hrs.

It is not allowed ball games in the pool area.

The performance of any activity, that contradicts municipal regulations and the ordinary cohabitation, hygiene, and public order practices, or prevents the resting of people other houses is also forbidden

The client will inform the owner about the ending of the gas supply, provided by means of gas canisters, in order for owner to replace them as soon as possible.

It is forbidden for the client to move furniture from their initial location; if this rule is not complied with, the owner reserves the right to keep the given deposit.  

The performance of any activity, that contradicts municipal regulations and the ordinary cohabitation, hygiene, and public order practices, or prevents the resting of other users of the building or housing development, is also forbidden. Apart from making any noise, in the rented house or its surroundings, from 24:00. It is not allowed to play ball in the pool area.

The client will not accumulate rubbish inside or outside the hired accommodation; he must introduce it, inside bags, in the container which is nearest to the house. If the former is not complied with, the owner reserves the right to keep part of the guarantee for this reason.  

In case of power or water cuts, or noises arising from nearby works, disturbing the client during the client's stay, the owner undertakes no liability, as the situations are beyond its control, and are produced by third parties such as water and power supply companies, or even the Town Council.

The price of the stay does not include any of the following insurances: travel, theft, accident or civil liability arising from the client's action to other people or things; therefore the owner undertakes no liability for any eventuality happening to the client in the situations described, inside or outside the rented house.

Domestic animals and smoking in the house are not authorised. The owner reserves the right to cancel the rental contract immediately, and to bring the relevant legal actions, apart from keeping the guarantee if the animal has caused any breakdown in the house, dirt or any other type of damage.

Sorry but, no accepting groups of people that only include under 30s of the same gender.

A supplement of 40€ shall be paid in cash in case of lost the home keys.

A car is essential.

Not suitable for wheelchairs.

Renter: The person named on the booking form who makes the booking.

Letter: The person (owner) or representative listed on the booking form that issues the reservation.